Buy Dongfeng cars and enjoy a life of car repairs. Located in Dali, Yunnan. The after-sales service provider is Dali Hengsheng Automobile Trading Co., Ltd. This company also provides after-sales service for Chery. The after-sales mechanics are "amazing", and their repair technology and service are "extremely excellent".
1. After being rear-ended in an accident, when replacing the rear bumper, they used a blue salvaged part painted black to deceive you.
2. When replacing the headlight, they cracked the front fascia but refused to take responsibility.
3. After being rear-ended, the battery pack was damaged. The car owner requested to replace the battery pack, but Hengsheng didn't communicate and just replaced the shell. Later, they successfully deceived the car owner with 2,000 yuan.
4. The painting quality after each accident repair is poor and the paint peels off.
5. They never mentioned replacing the air conditioning filter even after 80,000 kilometers, and during maintenance, they just blew the filter instead of replacing it.
6. The abnormal noise from the chassis was said to be from the electronic steering column and required 3,000 yuan for repair. After getting it checked at three repair shops, it was found that it was the small suspension rods and ball joints that were making the noise. The manufacturer's 4008877668 didn't care. After the person in charge of Hengsheng participated in the third inspection and knew the situation, they verbally agreed to handle it but actually did nothing. The car owner had to handle it on their own.
7. The coolant level was below the minimum line, which caused an air conditioning failure and compressor damage, but the after-sales service didn't care. The car was maintained on schedule every 10,000 kilometers. The factory director said that coolant was added, but it's strange that within two months and 7,000 kilometers after the previous maintenance, the coolant evaporated so quickly.
8. The charging current was limited to 55A starting from 38%. When contacting the manufacturer's 4008877667, the boss, the factory director of Hengsheng, and the technical director, they all said it was normal, claiming that the car charges slowly when hot and quickly when cold. This car uses liquid cooling. They don't understand the working principle of the coolant and the heat dissipation principle of the battery pack. They just said there was nothing wrong with the car. The Dongfeng manufacturer 4008877668 connives and doesn't care. The after-sales service repairs the car randomly, and there's no way to complain about vehicle problems. What a great car. Hurry up and buy, buy, buy. I'm in. I need to find fellow sufferers. Otherwise, I won't feel comfortable. Hurry up and get in.